LocoWin Customer Support

Emailing the LocoWin support is a method that is convenient for delivering the essence of your issue widely. Within the mail, you can concretely describe, what is your problem and explain it concretely. Usually, we answer as quickly as possible, but if there are many requests, the answer time can stretch for a couple of hours. So, if you want to contact the support via email, you can write to [email protected], and we will help you to resolve the concern.

By clicking on the orange message button in the bottom right corner of the page, you will access the live chat. The LocoWin live chat is the quickest way to receive additional help, which will be convenient for those Canadian gamblers who want to communicate with the support agents directly and in real time.
In addition to that, you will find the collections of the most common concerns and solutions to them, which are divided into special categories for easier navigation. But if you haven’t found your issue in the listed ones, you can write a message in the chat, and the manager will join the dialogue in a couple of seconds to resolve the issue. Finally, one of the best features of that method is message history, which allows you to look through your previous questions and not lose the answers to them.

It needs to be said that LocoWin is presented in various social media, such as Instagram, X, and Facebook. These networks serve not only as a tool for delivering news about the casino, but also to communicate with our players. Of course, it’s not the most efficient way to search for quick support via them, because the answer time is longer, and the number of messages from our players is massive.
However, you will be able to find the necessary answers to the most common questions there and communicate with other gamblers who have faced similar problems in the comments section.

The main goal of LocoWin is to keep the players involved in the gambling process and take all measures to prevent possible troubles. However, not all issues can be prevented, therefore, our 24/7 support exists. Our agents are trained well, so they will find the solution or answer to your request quickly, and you’ll be able to continue betting on the platform. You can ask for help no matter what concern you have, and here are some examples of the most common reasons to contact the support:

• You can’t register at LocoWin;
• You don’t know how to apply the welcome bonus;
• The deposit doesn’t appear on the balance;
• Resetting the password;
• Verification problems;
• Wagering issues.

And that is only the beginning of the list, because there are a lot of issues that you can face too. So, we recommend that you have a chat with the support to resolve the issue quickly and return to getting the best gambling experience at LocoWin.